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FAQs

FAQ Face Masks (or watch video)

What are facial masks?

Fuss Free Naturals face masks are simple to use and easy to remove - less messy than a traditional face mask allowing you time to relax and rejuvenate your skin.

Why are there 3 layers?

We decided to use only the ‘best’ available silk cotton and because the silk cotton is super fine it needs protecting within the sachet before use.

So the silk cotton mask has two protective layers that need to be removed, after your first treatment you’ll soon get the hang of it! Watch the video too.

How long should I wear my mask?

Masks are generally used at home at the end of the day once you have removed all of your make-up and had a relaxing hot shower.

Once you apply the mask we advise wearing the mask for around 20 minutes.

My skin is sensitive is that ok?

Our face masks are suitable for all skin types. Simply refer to each mask product description to choose which mask will derive the most suitable result, such as exfoliating or moisturising etc.

All of our masks have been dermatologically tested in an approved laboratory for such purposes. This involves testing on over 50 individuals over a 30 day period. No adverse irritation or reactions were experienced by any individuals.

However all skin types are different and you may be allergic to some ingredients. Should you feel any reaction to using a mask then immediately remove the mask and wash your face with cold water.

Do not go to sleep with excess formulation still on the skin.

Are your products animal cruelty free?

None of our products and their ingredients are tested on animals whatsoever.

Unlike many brands who ‘place’ a cute rabbit logo on their packaging without permission, we are currently pursuing the correct, ethical legal approval before placing any logos on our products. This is a lengthy application process.

Can I buy your masks in stores?

Yes! Our masks are available in most Health and Pharmacy stores such as Discount Drug Stores or The Warehouse for all of our Kiwi friends.

What are silk masks?

Fuss Free Naturals face masks are made using ‘silk’ cotton. silk cotton is the highest grade of cotton and is a super fine material which allows the mask to hug every contour of the skin.

The fineness of the silk allows the formulation to work it’s magic on the skin - no big air bubbles. Invariably cheaper inferior brands will use extremely thick cotton which is difficult to both keep in place and rarely covers all of the skin.

How should I apply my mask?

We would suggest fully reading the exact instructions at the bottom of this page - make sure you watch the video too!

How frequently should I use a face mask?

There is no set frequency, it’s optional. We have some customers who use our masks ‘every’ day and others once a week.

The most important thing is to enjoy the experience and make sure you have the time to relax too.

What are the ingredients?

Designed to leave your skin feeling smooth, clear and hydrated, our unique formulation is made from only the best natural active ingredients, all without the use of harsh preservatives or sulphates.

For each particular mask please refer to the listed ingredients on any of the listed product pages.

Should I moisturise after using a mask?

There is no need to use any further moisturiser after using our masks. We would suggest gently rubbing and massaging all of the residual formulation into the skin.

The excess residue can take some time to dry out so if going to bed we would advise massaging all the excess so that the skin is completely dry before going to sleep, or alternatively a warm flannel to wipe away such residue.

Need to locate a store in a specific region? Simply drop us a line on chat or our contact page and we will obtain the details for you.